我们先来看一段对话,最普通的电话场景是这样的:; _) h. H' H2 W
( N$ p5 e6 d8 }" a$ |+ r# SOperator: Hello, Frank and Brothers, How can I help you?
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Peter: This is Peter Jackson. Can I have extension 3421?
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接线员:你好,Frank and Brothers公司,有什么能为您服务的?
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5 K3 N, {! C# L, s! M% B4 G5 g1 \皮特:我是皮特·杰克森,能帮我接分机3421吗?
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4 S0 e4 w7 d+ c9 j- i4 Z9 o* n$ HOperator: Certainly, hold on a minute, I'll put you through...
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2 P# O- h4 e( I6 S; XFrank: Bob Peterson's office, Frank speaking.' n) n% K9 I4 w, a& ~ s
1 B; f W2 {3 v- j1 g* v接线员:当然可以,请稍等,我帮您接通……
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弗兰克:鲍勃·皮特森办公室,我是弗兰克。3 o" B$ V( l3 n7 g
2 u& f2 o5 e( f- l; \Peter: This is Peter Jackson calling, is Bob in?% V: h3 z/ b. ^, L* R. ]: M9 n
+ V: G, Q9 D" p% FFrank: I'm afraid he's out at the moment. Can I take a message?
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皮特:我是皮特·杰克森,请问鲍勃在吗?/ d" }, ^7 G* K
. K+ B9 f D9 R8 B/ |1 m弗兰克:他这会出去了,有什么消息我可以转达吗?
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
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6 \6 y1 e ~1 L9 ?; FFrank: Could you repeat the number please?5 F# N1 N8 Q: v* X: G5 _) K9 d
4 g# m9 m5 n+ D6 z! Z7 v皮特:是的,请让他给我打电话,号码是****,我需要跟他谈谈关于Nuovo生产线的事情,这事很急。) _1 ?5 u% u* w# z9 y. d) P& o5 d
: T" I" C& C. [! q9 {* j3 o弗兰克:您能重复一遍号码吗?9 X" W) U6 j6 `3 E+ ~- f9 \: J
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Peter: Yes, that's ****, and this is Peter Jackson., O. O; h' [" S8 d
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.! y q8 G4 T0 U4 { h: P
, @8 u4 [0 Q$ n. G' P5 Y皮特:好的,号码是****,我是皮特·杰克森。
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弗兰克:谢谢你,杰克森先生,我会尽快转达鲍勃的。0 F; N% i7 q* o' `5 G/ `3 \! ~0 G
- T/ l/ F5 i+ R; \: U% @% iPeter: Thanks, bye.9 X$ v g5 V, p7 O2 j0 o
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Frank: Bye.; k# ~( [# {8 e4 M( w3 B, f
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皮特:谢谢你,再见。
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/ G" }' ]1 D5 M; Z弗兰克:再见。
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相信大家从这通电话中可以了解,电话口语和我们日常生活中的口语是有不同的,下面是电话常用的短语和句子。3 ^% I4 ~$ ~$ K% Y' m
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Introducing yourself 自我介绍, }$ m; p# [ p. o5 p
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This is Ken.
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Ken speaking6 L5 X$ n' F9 ~
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Asking who is on the telephone 询问另一方 k" v6 O7 w2 M4 l6 p5 h9 x6 B3 @
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Excuse me, who is this?
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Can I ask who is calling, please?9 i$ p1 @$ Z0 ]8 Y r7 Z
, X, G9 K. ?* a# O: JAsking for Someone 请某人接电话
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( ?% }: i: x4 s; A. Y) d/ |Can I have extension 321? (extensions are internal numbers at a company), Q4 p/ B& O) f+ |
+ N; s' k- e# u& r! \Could I speak to...? (Can I - more informal / May I - more formal)
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2 d5 v% f0 e5 Y6 x) |4 Q& R6 PIs Jack in? (informal idiom meaning: Is Jack in the office?
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Connecting Someone 连线1 t% \' u8 S0 o! k# w% t. k
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I'll put you through (put through - phrasal verb meaning 'connect')$ ]" t) G+ S; S) ?( t( |. C
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Can you hold the line? Can you hold on a moment?2 |; v% K |/ n2 b& R* t
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How to reply when someone is not available
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3 B* z- o; ]! w! iI'm afraid ... is not available at the moment7 s5 _. Z0 T1 V8 N# ~
; E- s/ ?( r/ K8 P! b/ ^! L" D- MThe line is busy... (when the extension requested is being used)2 L: a; k G6 c0 Z% P- d$ j0 @
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Mr Jackson isn't in... Mr Jackson is out at the moment...; a* X. V; d4 ]7 I/ \. B
P8 N2 I! r3 j2 Y4 RTaking a Message8 O2 v3 V; P7 K3 N: E& n
- L; Q8 W( V3 S3 k) jCould (Can, May) I take a message?3 a2 n2 w7 T7 o7 k% ~/ P
6 C$ i; v5 O9 ?1 P3 V7 _- H nCould (Can, May) I tell him who is calling?0 c) o+ ]' [6 B# J
& ]9 p% k! t. Q+ Z! K# k @7 ~Would you like to leave a message?
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