我们先来看一段对话，最普通的电话场景是这样的：' m$ [; E0 ~: {$ _
6 m+ a' Z( ^8 [. O! ZOperator: Hello, Frank and Brothers, How can I help you?7 F4 f8 W# ~5 j: Y% s2 Q
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Peter: This is Peter Jackson. Can I have extension 3421?
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接线员：你好，Frank and Brothers公司，有什么能为您服务的？4 ~0 d2 C+ m, d6 L$ M
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皮特：我是皮特·杰克森，能帮我接分机3421吗？ w1 F% |9 Y+ b6 o0 Y: O
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Operator: Certainly, hold on a minute, I'll put you through...
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* r2 o9 _& b2 G! ^- I: r( WFrank: Bob Peterson's office, Frank speaking.
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$ _( g O6 C# K+ z( _接线员：当然可以，请稍等，我帮您接通……! |6 e( L9 |7 C: V
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弗兰克：鲍勃·皮特森办公室，我是弗兰克。
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Peter: This is Peter Jackson calling, is Bob in?+ h- I& ~4 E' t
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Frank: I'm afraid he's out at the moment. Can I take a message?
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% x% s% Z7 M, A2 \2 V) q( I皮特：我是皮特·杰克森，请问鲍勃在吗？
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弗兰克：他这会出去了，有什么消息我可以转达吗？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
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Frank: Could you repeat the number please?
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。
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弗兰克：您能重复一遍号码吗？0 Y! R2 b0 B G0 }) C6 ^2 e
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Peter: Yes, that's ****, and this is Peter Jackson.
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7 o6 R) l) S+ c3 i- @$ w, wFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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: q1 N! N- I' Y5 v皮特：好的，号码是****，我是皮特·杰克森。
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弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。; c, s9 i* I9 t1 k* q6 T u( s
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Peter: Thanks, bye.% E) m. N' u8 w. l& u
- i* r( }8 O- ?6 [' C! s$ cFrank: Bye.+ k: A# h; `& K6 J t+ ^- W7 c
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皮特：谢谢你，再见。" t: @4 I* w% m' F% D6 m! O
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弗兰克：再见。7 X$ P o4 V( l4 f* k! O
1 @! f; L* d: N# \2 b- C; V相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。
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~- K6 \+ l& q# `6 c2 EIntroducing yourself 自我介绍
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5 b' J; g1 {2 E! T* }This is Ken.
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Ken speaking# C( Y, v! C6 q
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Asking who is on the telephone 询问另一方0 k* [: k, ^# M0 C3 m: O
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Excuse me, who is this? |6 z6 A. M! I
) `1 r1 ~* U, ]+ t, v5 j& R% MCan I ask who is calling, please?' S1 ?- f8 x1 p3 P
, A) `9 O" z, }1 [8 uAsking for Someone 请某人接电话
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Can I have extension 321? (extensions are internal numbers at a company)
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8 K' h6 ~9 H# }& V3 }6 \Could I speak to...? (Can I - more informal / May I - more formal)
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- t8 W8 A8 A, W4 m* bIs Jack in? (informal idiom meaning: Is Jack in the office?
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8 y3 m* |; T6 ~. Q9 M5 \Connecting Someone 连线0 _- b% C! b/ @+ x# n% K
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I'll put you through (put through - phrasal verb meaning 'connect')
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Can you hold the line? Can you hold on a moment?
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8 o8 X8 f4 n0 Q0 NHow to reply when someone is not available* K3 h) v, D+ s$ J8 R. d1 Z
: f) W3 n* D% J) Z' tI'm afraid ... is not available at the moment- ~! L5 h% x6 T
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The line is busy... (when the extension requested is being used)# |7 a% L! X) E P' p
r* F- r( \" p" B) p1 w7 Z: t9 x: X3 tMr Jackson isn't in... Mr Jackson is out at the moment..., P0 C$ z- Y% Z0 Y9 \ Z# P
$ `2 ?0 u. H# j, yTaking a Message. ~" A( y& C9 D3 E4 J$ z
* W& G5 A: d0 ZCould (Can, May) I take a message?( T- l6 C0 M5 q0 N
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Could (Can, May) I tell him who is calling? u; Z, b' X2 c5 ^
C" j- w5 U+ q6 P. TWould you like to leave a message?2 `, v- n6 a, E( Y$ p; {+ C
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发表于 2015-12-16 23:21:43
