我们先来看一段对话，最普通的电话场景是这样的：
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/ ~0 n. c- S8 p. T lOperator: Hello, Frank and Brothers, How can I help you?& W1 J. `5 p/ e! n2 C
; q& ~2 v0 X7 E; KPeter: This is Peter Jackson. Can I have extension 3421?+ w' t) ` U1 A+ y0 o, Q5 a
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接线员：你好，Frank and Brothers公司，有什么能为您服务的？
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皮特：我是皮特·杰克森，能帮我接分机3421吗？
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Operator: Certainly, hold on a minute, I'll put you through...
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+ r! e1 o4 v& @9 U9 `- XFrank: Bob Peterson's office, Frank speaking.0 G; F7 F r- x( O, R" R: W# u
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接线员：当然可以，请稍等，我帮您接通……
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弗兰克：鲍勃·皮特森办公室，我是弗兰克。! k! K- q! X: W% A
5 ^0 R5 B4 p2 N: l! H9 p" j( J/ tPeter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?
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皮特：我是皮特·杰克森，请问鲍勃在吗？5 S* Q+ C7 k: p! W$ q
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弗兰克：他这会出去了，有什么消息我可以转达吗？4 A0 V6 o" @9 s1 K
# Z8 U: H1 J' I! ^Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.3 L! ?) q% q( ~2 r% ?
$ a: F6 q# P! J9 N7 [8 m: qFrank: Could you repeat the number please?
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。
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弗兰克：您能重复一遍号码吗？ G# F, Q" N8 w% i5 Y. H
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Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.5 n8 @2 _% i9 ^* a3 A, m
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皮特：好的，号码是****，我是皮特·杰克森。
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/ g+ N. T$ |' L$ P$ R( k) E7 }+ E! P弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
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( z& O2 B' a9 x+ s% [Peter: Thanks, bye./ h0 Q( N8 t+ T4 w
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Frank: Bye.! q. Q3 g* H. r; y2 ]/ I7 D
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皮特：谢谢你，再见。0 e" y" U9 K" x' a! N. ?
9 _. r) J# `) \$ p B9 ]弗兰克：再见。 H Z/ V l6 q% V1 }' v5 x5 \
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。
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Introducing yourself 自我介绍% H. G! S% H& _6 N; C
% Q2 ^7 H0 e, j0 c e: L3 g1 `1 |# \This is Ken.
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! f& K* ? t1 U9 {$ L r( f' y( BKen speaking
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Asking who is on the telephone 询问另一方
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5 M& V* J- \# w/ ?. r/ D) m5 zExcuse me, who is this?7 s) q; v8 o, e) h
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Can I ask who is calling, please? Q; i8 H2 C K6 R5 | D0 e3 b
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Asking for Someone 请某人接电话0 {! d& H/ _+ h" t
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Can I have extension 321? (extensions are internal numbers at a company)
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" k7 t& w6 p3 a, U* V. I0 L+ B" vCould I speak to...? (Can I - more informal / May I - more formal)# x# p) h/ h I
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Is Jack in? (informal idiom meaning: Is Jack in the office?
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& f5 |! {4 g- \: tConnecting Someone 连线4 R9 i2 c6 | C; b
- i( E/ s- g; ZI'll put you through (put through - phrasal verb meaning 'connect')% b# y, R/ {8 B7 ^+ Y: w, {8 ^
4 T0 M( W7 G% X/ K4 }Can you hold the line? Can you hold on a moment?
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7 [4 B' i. A: h9 ~0 @ UHow to reply when someone is not available
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* g0 i0 m/ g1 ]8 T) J# i7 ]+ cI'm afraid ... is not available at the moment
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% d+ Y" U( k# Y3 f: w1 c, UThe line is busy... (when the extension requested is being used)2 P, I1 G# l& P' `) L6 e: i
0 U$ [. S% H+ |2 A8 VMr Jackson isn't in... Mr Jackson is out at the moment...+ y8 {! J, {) M9 U3 i" ?, ?2 ^
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Taking a Message3 Z! y/ U& x8 R& x$ Q8 B# U2 q% N0 W
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Could (Can, May) I take a message?
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+ K! o. r9 k4 k+ i9 o5 wCould (Can, May) I tell him who is calling?! Y4 T; I6 V! N: k+ [
+ U: ]+ [* f, qWould you like to leave a message?
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发表于 2015-12-16 23:21:43
