职位职能: 销售工程师
[. m! D2 U$ F/ G1 ~职位描述:
$ S' r( v( b0 m4 c t1 q5 r2 o7 C职责! z+ {6 T! v# o+ m( T
该岗位要求能独立自主的履行以下工作:+ ]2 k h3 B3 g+ }% P+ L
销售/业务$ M. Z# G+ L% p$ I4 ^
- 负责霍夫曼工具的地区性销售和服务. c- q Y: f7 W! r
- 发展与维护客户关系:建立和发展与客户间的沟通,人际关系。
3 X1 D: W2 K2 U) v$ ^- ?" ?0 F- 收集并管理客户信息,及时更新客户数据:合作框架,组织结构,需求,潜力,决策者,文化背景等等。! ^- E7 d! N6 t2 Y
- 销售和定价谈判。
/ g6 ^- J5 m8 M5 t0 W3 ~& U- 与客户一起制定目标:销售及服务计划与执行。
( F8 V" ]1 |% r- 开发新客户。
% f% G# t8 x- B% } x0 i- 订单制定,流程的跟进。5 G( K$ w' H% i. J& S
- 主动为客户做产品演示,推广霍夫曼产品。2 E8 C) Z4 Q: V$ k5 _
- 专业性的客户投诉处理。
/ p. ?3 ?3 Q9 G- 市场分析和报告:分析市场趋势,价格维护,竞争对手状况等。
( B: l- q/ B- d. @ `1 X- 不断提高和加强产品范畴的知识:产品手册,价格,折扣等。9 ?# _/ `1 f4 U; K* U7 B
- 销售为导向思维和行动:绩效为导向的理念,自我时间管理,拜访客户的计划制定。" ]; b+ h/ ]3 f6 h3 l
- 衡量客户忠诚度,引发客户兴趣。 d% O4 B6 B" H) i4 L/ n
技术:
/ O5 y1 V6 a' e$ W- 客户为导向的技术咨询,问题解决方案:充分利用霍夫曼内部的专家支持(物流技术等)。
: N* X) `. O( C* o, k% O) O- 新产品和新服务的推广。
- x1 F% ?" | f5 ]- 不断更新和扩展产品和服务范畴知识。+ P# B- ?+ E# C; P4 r
- 不断了解更新对手等状况(产品/服务)
8 F' ^, U4 I& V4 n% i. o# L7 o& q合作,组织,工作流程:( X" N& C2 I5 H9 v6 q
- 霍夫曼德 价值观(简单-专注-有用性)
; ?6 |& D6 m) w) H- 利用公司平台相互交流并为公司的信息平台做贡献。% Y5 Q- w) G& _% A3 _. c- v: I
- 信息交流(销售经理,销售部,机加工专家,测量专家,产品管理部)。2 I0 i2 ]% y4 t8 D! C
- 团队合作
4 j$ u* H V$ ?$ @! c7 I" M- 积极参与公司流程的优化工作。
u7 X$ |- _/ U工作能力:
2 L* O4 F8 Q c) o9 L! N$ B2 B) D6 G- {主观能力:
3 |/ P" H6 i/ o. d* {- 非常努力,自律,积极主动的人1 o1 h% s, \5 c' ^
- 沟通能力强〉自信,洞察力强,善于决策,进取,追求成功。! M8 W/ h3 U. w ~
- 良好的个人形象,礼仪,和外形。) C6 p9 w/ b( n" j; f7 ?! m: @
- 能承受压力,好学,拥有团队精神。
3 j$ x: t. {/ _0 d1 t7 a' O销售人员品质:% i0 Q5 {7 U% h; |! I* L+ \" F9 ]! I
- 很强的谈判和说服能力,具备销售的激情
/ J1 |6 \' m. u2 u7 ~6 v- 很强的客户需求鉴定能力。9 G, o' Y2 N5 C# j/ g
- 推荐展示能力,能带给客户忠诚可靠的感觉。
/ j; N" ~, Y" ^4 |& A特殊技术知识
) x& s- `* `6 o8 j/ m2 O7 |% [- 非常强的目录技术知识,在机械和客户支持下能解释技术产品。
2 H8 S& D6 W$ F8 ]9 L* Y- 很强的经济头脑,以及对市场和定价的理解,绝对的服务意识。6 V& O9 c ]8 j$ e" d/ E: G8 {
- 了解标准工作流程: + C; X$ V/ O# S; X8 _
订单流程(内部/外部),组织和操作结构6 g0 \( m* q8 n" B5 S, Q$ X
IT: WORD,EXCEL,POEWPOINT,E-BUSINESS以及客户关系管理软件
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管理能力:5 F/ y! k- ]: I9 y
- 很强的可靠性和合作性
* I/ A# p5 C. D- N7 A( F- 自我管理和工作方法
; d" `: N7 X% J r" X- 战略性和企业全局性的思维,9 p- q A# b1 Q; F, w% d
工作经验:
0 G0 e/ w2 o6 N$ `' u- 有机加工或工具行业背景。
/ e, h- {% s* r' j- 销售经验至少3年。: I k# s0 A, X! F
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福利:
# I3 r: S: O# a* S& N6 X& }- 国家规定的5险1金 $ l" L8 K' r4 E1 x
- 公司为销售人员提供公务用车 1 {7 Y7 E6 r5 @5 ^8 z; T
- 商业团体保险
. J7 l5 m _& U) `+ E) e- 每年15天年假,5天带薪病假
) J5 a. }7 ?, ^* X/ p- 在莘庄和淞虹路地铁站有班车
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/ a$ w9 e/ F0 J$ Q. @4 |* M/ S9 |, DActivities / Responsibilities:
. N6 u, X1 p3 ^The job holder will perform the following tasks autonomously and self-dependently:
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§ Sales / Business: ; a: r' t3 V" K# R, Y
- Active sale of HoG tools and services (HoG excellence features) : X. n& n" r1 Y8 {" O' y
- Maintenance and further development of customer base: build-up and development of customer contacts, networking . v& `% ~2 ~2 \. P9 |
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc.
( t& S0 }# x9 f- Sales and price negotiations 3 f0 A# C1 G$ k# j- c6 t7 o
- Arranging targets with customers: planning and implementation of turnover
- @# d" X4 T9 O+ ^6 S- Bringing in line customer’s and HoG’s interests
0 m: j: A& c) Y- New customer acquisition
( B* W' ^: L1 Y6 M' D3 X; D4 A/ H- Elaboration of offers, follow-ups 5 X, p6 n& J( ] [# o7 s1 J4 v, |
- Active product presentation at the customer ! ^: P/ S$ z+ U+ a4 V
- Professional complaint management , n- m7 U' H3 _. O
- Market analysis and reporting: trend spotting, price development, competitors etc. " z5 B5 O$ j2 v) n# K; c5 ?
- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc.
7 `: D" |- P; o- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc. Z3 k* L; A2 J6 N8 q M
- Planning an implementation of customer loyalty measures, customer interest generation
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§ Technology: 2 K% X: L- t: k: u& F# r( H- N
- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists
2 n6 `9 O# q/ q4 l! s( @8 t8 f- Launch of new products and services / p0 X1 U/ W* @8 v% m
- Continuous update and expansion of product and service portfolio knowledge 2 X; m0 e: v6 x9 b& T( C4 p
- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services) ' G8 x* L* m% E3 i; v8 t& V: K
§ The Corporation, Organization, Workflow: % J, h8 [5 A! R# a
- Living HoG corporate values (simplicity – focus – usefulness)
( r" ^, F/ k) I5 r- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM)
8 ^5 S; U$ b) B- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management)
- ?4 @7 W3 b" Z3 F" M9 Q- Team sales activities, partnership cooperation 3 [2 c+ y. G) ?; e
- Knowledge and improvement of workflow processes (User – HoG – User) # g0 o# j/ A" t
- For machining experts / metrologists only: instruction at customer seminars
6 h* o4 R! q! U4 d/ KAuthority, Responsibility and Authority to Sign:
) w) g5 t8 f# m1 l6 I/ cCompetences: : h' _: p4 ~5 o- _5 h4 m
Def. Degree of competence: very weak, weak, average, strong, very strong
1 a% A- S5 V( h' f§ Soft Skills
, ^5 ]6 k* C6 g' _" V- very strong Effort, self-discipline and initiative person 1 V5 V1 o) V8 g. p" H
Enthusiasm, positive personality and Integrity
% q; c2 A$ w0 h7 `( C/ A- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision-
9 F- ?/ S0 s6 O: m2 \% yMaking.
% a9 R) j2 ]4 R P" U- Good Personal style, manners and appearance 8 _ G# ?. k8 k
- Ability to accept criticism, learning motivation and Team spirit 7 e4 @3 s9 o/ d3 B, h; _ b
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. B+ I- E) [+ I! u5 _5 H1 h§ “Salesman Qualities”
2 ]" j/ @' M5 l, V/ `3 W. c3 d! C- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools)
2 h3 h* }9 U5 A6 d; [1 o2 R- strong Identification of customer needs and Customer acquisition 1 u ^4 W4 W+ t! U2 ^
- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures 1 r. Y* Z) }4 J/ h
- Profit-oriented and targeted use of promotion material, personal engagement
0 `* m% L! @+ X- Good command and use of presentation skills
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§ Special Technical Knowledge " `- A. J2 {) X6 b
- very strong Technical knowledge combined with “Catalogue” skills.
# ]3 F- r$ w; @& PAbility to explain technical products with focus on machining and technical customer support
3 `& ^1 ]" s& U& H, ^3 Y# ^% g- strong Economics and business thinking, understanding of the market and the pricing
0 @) Z. y" O' Z0 R! b& q# zcombined with a strong service idea (HOG service package)
. _$ d7 s3 h+ U2 d+ f6 _9 Y- Knowledge of Standard Workflow:
8 x3 W8 z! I' j4 |7 q, h9 lOrder processing (internal/external), organizational and operational structure ! [9 ?) G$ f: P- P2 d. W
- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge
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5 t) Z7 ~* S, {2 N/ A( }: \§ Management Abilities . v3 ^4 c0 r- c, M4 T! `6 s3 Q. w
- very strong Reliability and Corporation
) k) `$ N& O2 p/ ~- strong Self-management and Work Methodology ' t& L; m3 z I- z9 k
- average Strategic and Entrepreneurial Thinking
, E) O: V5 L/ y s5 T# N§ Various abilities: % @+ p2 T) s% L. l1 J( j; ^
- Languages: English, German (not mandatory)
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! P) E @" n" ?* t6 i/ b1 ]; p猎头联系方式:
& k/ b7 @9 H! R6 N& Ebonnie@coosion.com |