职位职能: 销售工程师
8 Z" y+ G" i1 j4 M) S; W1 \职位描述:
6 [/ |& Q) _' }" d职责: w9 p& K+ ~) x
该岗位要求能独立自主的履行以下工作:* {' R* ^$ L5 l7 U0 X! c
销售/业务
9 z! J, D t6 X% U$ c- 负责霍夫曼工具的地区性销售和服务" d8 m k2 p; E5 ~7 b& ~3 U, _
- 发展与维护客户关系:建立和发展与客户间的沟通,人际关系。. f! @! `3 f- |. b0 r8 k$ M" e5 `: ^# ~
- 收集并管理客户信息,及时更新客户数据:合作框架,组织结构,需求,潜力,决策者,文化背景等等。
' v! y7 ~6 v& @5 {' T( g! C% d- 销售和定价谈判。
. t' Q7 {) s+ T: S- p- 与客户一起制定目标:销售及服务计划与执行。' J. p9 I# j3 Y0 J9 d' j6 @+ [
- 开发新客户。. R3 v' x; e" w8 x P% g
- 订单制定,流程的跟进。' y9 V( G B+ j
- 主动为客户做产品演示,推广霍夫曼产品。
$ R. Q5 q, I; {- 专业性的客户投诉处理。+ M) L& G4 V) ?$ L+ b
- 市场分析和报告:分析市场趋势,价格维护,竞争对手状况等。
# P* T1 ]0 Q- k! P8 Q6 d1 S- 不断提高和加强产品范畴的知识:产品手册,价格,折扣等。
; X$ ? b, _ k8 p9 P- 销售为导向思维和行动:绩效为导向的理念,自我时间管理,拜访客户的计划制定。
1 T5 \; m* V$ s0 q* {- 衡量客户忠诚度,引发客户兴趣。
, y" M0 W( n5 G; [7 U技术:3 Q0 G t1 O; ~+ X
- 客户为导向的技术咨询,问题解决方案:充分利用霍夫曼内部的专家支持(物流技术等)。( K% R5 m3 e5 v! ^1 |/ O6 Y
- 新产品和新服务的推广。
, A% r& N) u/ v- 不断更新和扩展产品和服务范畴知识。
+ E6 L6 j3 g1 W- 不断了解更新对手等状况(产品/服务)6 z' l ~ C1 R! L$ R
合作,组织,工作流程:
+ P3 ]& i" i& u$ w- 霍夫曼德 价值观(简单-专注-有用性)) s4 f; G; U/ |! B8 r# ]) y) X( T* l
- 利用公司平台相互交流并为公司的信息平台做贡献。6 ?6 a! J5 s! v+ F
- 信息交流(销售经理,销售部,机加工专家,测量专家,产品管理部)。
- R- R, ?& d/ Z# _- 团队合作
; d' t8 L) O5 t, s& w7 X- 积极参与公司流程的优化工作。* }- A+ C, {; W0 i0 [
工作能力:
3 M- h$ P0 v- r* t* Q3 g主观能力:
$ Q1 S! O9 ~+ e( P- 非常努力,自律,积极主动的人* R8 [4 W/ d1 t
- 沟通能力强〉自信,洞察力强,善于决策,进取,追求成功。) T! I# E- j& i2 v* v
- 良好的个人形象,礼仪,和外形。; @, i3 n% e- t( t6 C; y
- 能承受压力,好学,拥有团队精神。
' A+ z! x H7 l* @) Y* h& u销售人员品质:4 f/ q7 R& m5 z# V6 ]
- 很强的谈判和说服能力,具备销售的激情, P+ O& i6 W$ t7 N2 i0 y
- 很强的客户需求鉴定能力。
7 Q b5 I& k1 m/ k) `8 c- 推荐展示能力,能带给客户忠诚可靠的感觉。7 u. B1 d) Y; Q9 y8 W
特殊技术知识
* `$ {& ]$ i& j- 非常强的目录技术知识,在机械和客户支持下能解释技术产品。
D5 G8 Q2 r: ?" g9 K) n" Q% _, @- 很强的经济头脑,以及对市场和定价的理解,绝对的服务意识。2 B1 z" D( a3 p! R G/ Z. d' {
- 了解标准工作流程: 1 N! ^7 t& X$ @; w: b" [
订单流程(内部/外部),组织和操作结构5 o( Q5 v7 z& J# Z7 Y
IT: WORD,EXCEL,POEWPOINT,E-BUSINESS以及客户关系管理软件1 W$ d1 S$ e- D8 ^
1 S& { O& c7 C: R' N管理能力:
) T+ _, ~2 x: M+ S. L- 很强的可靠性和合作性
2 T- ~7 p! k. M7 X/ \* y' J9 B. f- 自我管理和工作方法) }/ \! F& }2 ]. Y& |
- 战略性和企业全局性的思维,
6 q/ \( o, K8 ^! e K$ v工作经验:
2 a6 Y$ ?! p7 V% g/ U& P, U- 有机加工或工具行业背景。: ~% a9 a3 R( ]2 o
- 销售经验至少3年。
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福利: 6 F( g7 o) `9 b; }
- 国家规定的5险1金 ' B3 U* d( e8 m( ? i8 d
- 公司为销售人员提供公务用车
3 R: F+ }* E. P2 J4 m- 商业团体保险
3 t2 g# o( [, U; R- 每年15天年假,5天带薪病假 5 w1 K3 t' [# G
- 在莘庄和淞虹路地铁站有班车
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. p2 F# T& W6 R9 zActivities / Responsibilities: + |7 ]2 ]* F* I, s+ I
The job holder will perform the following tasks autonomously and self-dependently: }% w& W9 d; {* I8 ~, h3 \1 s
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1 Z0 }9 n3 }; y, r§ Sales / Business:
' e5 n- \1 ^( O9 m, i$ s/ N, K- Active sale of HoG tools and services (HoG excellence features) 7 f, B r' I. ~" q) A* e5 O( U1 n
- Maintenance and further development of customer base: build-up and development of customer contacts, networking % }% W% G3 i# \0 Q5 S
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc.
. j( d* {, w1 M* v: X; r- Sales and price negotiations ( i* T* _3 _" i+ f5 f
- Arranging targets with customers: planning and implementation of turnover
8 j c7 X0 d8 b7 H3 Y( e/ c- Bringing in line customer’s and HoG’s interests
' e, Y' O2 @4 d- New customer acquisition ' w7 Z; N: _6 i* U m0 J
- Elaboration of offers, follow-ups ' B J4 t7 D' k( O! J
- Active product presentation at the customer
: J2 k( n/ b+ I5 \! U1 f9 g) {- Professional complaint management & }. I1 e* j+ p J) d
- Market analysis and reporting: trend spotting, price development, competitors etc.
! N. {) b1 F& Z; n, K+ e$ m& H- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc.
! M4 U L+ w+ L. Y4 t- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc. 7 b; H0 q: p0 H. x
- Planning an implementation of customer loyalty measures, customer interest generation
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. ^& \3 ?: b) c. l# d§ Technology: 5 C' U; n& i/ q
- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists
3 r/ }( [. ~: n. G& W- Launch of new products and services & O1 e$ @4 I7 v
- Continuous update and expansion of product and service portfolio knowledge
1 r1 [6 R# B5 P2 C- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services) 4 @8 A% Y4 M# w5 L5 z) t' e
§ The Corporation, Organization, Workflow:
. {: i+ L7 ~, `( s7 `7 o- Living HoG corporate values (simplicity – focus – usefulness) # B) O2 t2 |( O
- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM)
; i' S [) P1 ^- U4 n! `- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management)
0 B; `& y0 t" S7 D6 C- Team sales activities, partnership cooperation
( Q; l3 v- v2 r% a. Z8 w' G; y- Knowledge and improvement of workflow processes (User – HoG – User) 1 Q: G& w) n/ k. Q, W U/ e
- For machining experts / metrologists only: instruction at customer seminars : O9 R/ s; K9 ] i6 z
Authority, Responsibility and Authority to Sign: 1 F" g6 G9 }& A) G
Competences:
/ ~ w1 [ x, O) p8 ^Def. Degree of competence: very weak, weak, average, strong, very strong / l; j8 s) h! A( v/ y
§ Soft Skills / m7 @; U$ Q+ E2 h/ l$ d
- very strong Effort, self-discipline and initiative person 4 q" W/ w& a1 F9 i( _
Enthusiasm, positive personality and Integrity ! z7 n4 g. `! w. B/ e
- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision- f/ k% T5 \0 h" N) V$ `4 s
Making. . N" J$ o1 F: p( r; [ Y6 h
- Good Personal style, manners and appearance
8 E) p' E1 L# k& P* [- Ability to accept criticism, learning motivation and Team spirit ! T8 A. I& _% n3 }
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' N( k/ T# `2 W4 G' `" f§ “Salesman Qualities” % N9 y4 z6 t/ V
- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools)
8 o! @7 `7 C) k [8 n- strong Identification of customer needs and Customer acquisition
$ \2 \3 h7 S6 I2 e. c- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures
. Q9 E4 ?& I C9 I+ k4 v- Profit-oriented and targeted use of promotion material, personal engagement 4 E* _7 W7 ~& b
- Good command and use of presentation skills $ _+ c9 n8 \/ T' M
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§ Special Technical Knowledge $ e3 t' o& ~" T
- very strong Technical knowledge combined with “Catalogue” skills.
6 d6 m2 s* q" O. Q. y: l1 XAbility to explain technical products with focus on machining and technical customer support
) J' Q/ N. [5 T, _7 n7 \- strong Economics and business thinking, understanding of the market and the pricing ; b# ]3 T8 u3 g/ m) g
combined with a strong service idea (HOG service package)
$ y0 k9 F. J& |+ {; I- Knowledge of Standard Workflow:
9 Y, r+ }% K! M9 oOrder processing (internal/external), organizational and operational structure
, D1 v: W/ X, t$ y+ ^- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge 1 |7 C/ v1 u- }/ v; A/ x6 J7 M
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§ Management Abilities
) [) }2 f4 U) k* Z; `* m1 O- very strong Reliability and Corporation % x" l( ]+ C9 G
- strong Self-management and Work Methodology 1 x# K& F1 c8 [6 k) u, Y% _ F
- average Strategic and Entrepreneurial Thinking
) A/ F$ `$ E2 x) q5 H! Y. n! q§ Various abilities:
/ _4 U4 C' y6 ^- Languages: English, German (not mandatory)
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猎头联系方式: q( O# A9 D. H0 W/ ]
bonnie@coosion.com |