我们先来看一段对话，最普通的电话场景是这样的： ]8 x$ f; }3 ^: r# g& C
8 r0 ]$ \: p' D) eOperator: Hello, Frank and Brothers, How can I help you?
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& ]) d( V: N/ K! kPeter: This is Peter Jackson. Can I have extension 3421?
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接线员：你好，Frank and Brothers公司，有什么能为您服务的？
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7 R, g! G. }8 ~- |& g- s皮特：我是皮特·杰克森，能帮我接分机3421吗？
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% p- Z" E) }! \3 N8 ^Operator: Certainly, hold on a minute, I'll put you through...
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3 z: p: i+ n( x6 \Frank: Bob Peterson's office, Frank speaking.& c5 q: s; Y V' v; J
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接线员：当然可以，请稍等，我帮您接通……: C9 o, X6 r/ M1 X$ \ M5 K
: l1 G: @' l- f2 B( {! N+ t/ Z6 J( n弗兰克：鲍勃·皮特森办公室，我是弗兰克。
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Peter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?
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皮特：我是皮特·杰克森，请问鲍勃在吗？7 d) x& a( }2 n$ E# |
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弗兰克：他这会出去了，有什么消息我可以转达吗？4 [4 `) z ?; [- X. |, _7 _/ i' r3 o
6 G/ T3 D) Z- U; pPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.4 _& z6 r6 n" j" G" r. L8 w
! b# _$ _9 B C4 QFrank: Could you repeat the number please?7 e9 W4 t5 S" x' v9 _3 e+ \; g" Y
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。 c6 h; b; ~! ~+ T
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弗兰克：您能重复一遍号码吗？- ~5 J, l# W. I2 N) L9 b1 a
6 g q" k8 X2 [% {, W ePeter: Yes, that's ****, and this is Peter Jackson.
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. L- l5 B) I; M, Q; xFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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皮特：好的，号码是****，我是皮特·杰克森。
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弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。: M; F: y! |. C2 i# v$ n' V& f
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Peter: Thanks, bye.0 o; ^* i, u3 n# |+ h
2 x$ c$ ]0 f# d+ d: QFrank: Bye.# H' T, v/ d M' V( g6 {* Z
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皮特：谢谢你，再见。0 V+ O8 U1 i3 Q1 n' N: S N
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弗兰克：再见。
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。! i2 P6 H* E$ p4 H$ `; L4 t$ K8 Q/ R
# ~; {% Q$ W0 D- y; aIntroducing yourself 自我介绍" k1 T6 ?, j* l' k
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This is Ken.. Y* k& l2 d, n* [
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Ken speaking
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2 l& V% \$ R3 E1 N1 ~Asking who is on the telephone 询问另一方
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Excuse me, who is this?6 d9 g; f8 S6 D8 }
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Can I ask who is calling, please?
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8 P! c q6 t) d% `8 `Asking for Someone 请某人接电话( w }& B: n8 o/ x; x+ O& r* ^- M7 Y
: q( b, a- \- _( {$ L" nCan I have extension 321? (extensions are internal numbers at a company)
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% H* V: S6 L9 l0 e% `Could I speak to...? (Can I - more informal / May I - more formal)
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Is Jack in? (informal idiom meaning: Is Jack in the office?
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; J& s' |4 n5 P+ a4 RConnecting Someone 连线
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I'll put you through (put through - phrasal verb meaning 'connect')8 h) y& I a* b" [' n
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Can you hold the line? Can you hold on a moment?* c6 u/ Q7 y" t7 ?5 d/ `
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How to reply when someone is not available
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9 j5 X" u/ |" C! m z# vI'm afraid ... is not available at the moment
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The line is busy... (when the extension requested is being used)
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Mr Jackson isn't in... Mr Jackson is out at the moment...
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- k2 g- n3 z6 B Y5 Z( X) }$ K3 PTaking a Message
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Could (Can, May) I take a message?5 M+ o5 v. | @$ Q2 h7 v: i# H. P+ U
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Could (Can, May) I tell him who is calling?
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Would you like to leave a message?2 [. B) D7 B( m6 L, A* ]
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发表于 2015-12-16 23:21:43
