我们先来看一段对话，最普通的电话场景是这样的：
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Operator: Hello, Frank and Brothers, How can I help you?
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Peter: This is Peter Jackson. Can I have extension 3421?: t O$ s& X/ J; b" t% T
" P s4 g9 E9 I' e3 T接线员：你好，Frank and Brothers公司，有什么能为您服务的？9 Q6 c* {6 f0 f
# G7 }1 Z* _$ C% U+ G皮特：我是皮特·杰克森，能帮我接分机3421吗？
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4 u7 W, c* h7 V; ?; x- eOperator: Certainly, hold on a minute, I'll put you through...5 ^2 h% l# w6 X, A
' S0 h4 u. L) ]6 f8 d* f- oFrank: Bob Peterson's office, Frank speaking.
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接线员：当然可以，请稍等，我帮您接通……8 t" P! Y9 M9 ~: R/ }6 l
# E& C$ f6 A6 I5 b弗兰克：鲍勃·皮特森办公室，我是弗兰克。1 Y9 _9 @* E9 e* L" N
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Peter: This is Peter Jackson calling, is Bob in?& z+ A6 U8 @0 w0 K
9 C" A: a; h% {Frank: I'm afraid he's out at the moment. Can I take a message?* G: O1 I: l( A3 a0 C1 o% H' ^
" f1 K. A4 q) t* h# H7 Z# m: Z皮特：我是皮特·杰克森，请问鲍勃在吗？
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: M N! R* v, B0 n& r弗兰克：他这会出去了，有什么消息我可以转达吗？8 b+ E9 F8 f+ V( ^
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.- u' t) a4 Y; f4 Q' a0 [1 G
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Frank: Could you repeat the number please? n) c. k x6 f, b2 k9 R
( M' l# H |0 H3 Q7 A5 H皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。 W4 F2 M% H7 L) s3 c/ \: M+ K0 J4 u
; @6 Y; C* Y3 g) Y弗兰克：您能重复一遍号码吗？
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Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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皮特：好的，号码是****，我是皮特·杰克森。% b- T+ Y D0 y- N1 `
4 H6 n$ O/ b" G0 z弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
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' c8 d2 `6 t- k2 WPeter: Thanks, bye./ i8 Q: {/ {/ H0 ]. r
$ t) R3 p; m6 K, f9 F, b( OFrank: Bye.
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+ T1 s/ ?$ I+ L% H- K7 j7 o皮特：谢谢你，再见。
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4 c. D" T9 T- S$ L弗兰克：再见。
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。9 ?( ?4 r( ]. c6 w
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Introducing yourself 自我介绍
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, w4 r6 B" b2 S- VThis is Ken.
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Ken speaking
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Asking who is on the telephone 询问另一方* B1 j/ P8 c0 C. Q
' Q- c1 P8 e+ c; a- s# d* \2 fExcuse me, who is this?
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# {' i o3 a' a5 V. N$ m# B' U* yCan I ask who is calling, please?
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* |0 C8 t+ z& N1 q/ N" S; kAsking for Someone 请某人接电话
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Can I have extension 321? (extensions are internal numbers at a company)
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Could I speak to...? (Can I - more informal / May I - more formal)7 Y# @/ \ f2 j2 r: |' L0 Y
- m2 q7 Q- `3 gIs Jack in? (informal idiom meaning: Is Jack in the office?
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1 {7 k4 c+ M! a# [% r4 d" ZConnecting Someone 连线
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I'll put you through (put through - phrasal verb meaning 'connect')" n! ^" {1 O0 o* V5 R
. @: e$ g" R: @0 Y3 w1 T& l; D7 L5 _+ C. jCan you hold the line? Can you hold on a moment?$ ^+ V- F% y7 C& f0 u+ u2 B9 C
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How to reply when someone is not available l9 `' t3 T7 X( M
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I'm afraid ... is not available at the moment0 p8 B' M7 U5 o# a
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The line is busy... (when the extension requested is being used)+ U; G T1 d" |
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Mr Jackson isn't in... Mr Jackson is out at the moment...
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Taking a Message. P! a: M4 V" K; J2 B0 ^
4 T- k: K3 k; Q5 u {$ J. n9 Z; [' VCould (Can, May) I take a message?, F s7 \2 \0 K2 g! r
( \! d9 v6 o( @' X, UCould (Can, May) I tell him who is calling?" M: u2 @9 M0 N+ u1 c E. j
" m; ]# X) I6 VWould you like to leave a message?
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发表于 2015-12-16 23:21:43
